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More Ways to Pay
If you have questions about your bill, want to make a payment arrangement or let us know you are moving, please call our Member Services Department directly at (877) 511-8062. For general inquiries or to report an outage please call (800) 234-1960.
SmartHub Mobile App
Pay by Phone
- Members can call (855) 939-3536 to make a payment through our automated payment system
- You will need to provide your account number
- Follow the voice prompts to pay your bill
- A 4-digit PIN is required to be created or entered when making payments
Mail Payment
Mail payments to: Sioux Valley Energy, PO Box 216, Colman, SD 57017
- Include your bill stub with payment
- Pay with check or
- Pay with money order
Pay in Person
Drop off your payment at one of our locations. Office hours are 7:30 a.m. to 4:30 p.m.
For your convenience, drop boxes are located at each of our service centers for after-hour drop off payments.
Autopay
There are two ways to enroll for Autopay to have your bill automatically paid each month from your bank account or card. Your payment is automatically deducted on the first business day after the due date.
- Log in to SmartHub to set up automatic payment.
- Call (855) 939-3536 and select Option 5 to add or edit recurring payment information.
VanillaDirect Pay
Utilize the “Pay by Cash” dropdown on your SmartHub account under the Billing & Payments tab at participating locations such as Dollar General, Family Dollar, CVS Pharmacy, 7-Eleven, Wal-Mart, Kum & Go, and Speedway. The retailer will give you a printed receipt at the close of the transaction and your payment will be posted to your electric account immediately.
Members must bring these items:
- Cash: enough for their payment and the VanillaDirect fee ($1.50)
- Printed barcode from your registered SmartHub account or present the provided Barcode on your Smartphone or tablet to the cashier (Billing & Payments>Pay by Cash>View Barcode)
Pre-Paid
You can track how much you have left in your account by phone or online plus you will be notified when your account is getting low. There are some limitations to the program so if you are interested, please contact our member services department at (877) 511-8062.
Pay by MoneyGram
Take a copy of your bill and pay in person at any MoneyGram location, including Walmart or CVS (processing fees may apply). (Sioux Valley Energy's Receive Code is Receive Code: 15098. Use the MoneyGram* ExpressPayment® blue form. You MUST use the blue form or your payment will not post to your account immediately)
The Smartest Way to Pay
With SmartHub, you can view and pay your bill as well as monitor your electric usage.
You have instant access to your account anytime of the day. To pay your electric bill through SmartHub, have your checking account or debit/credit card information ready. It's fast, simple, secure and will save you a postage stamp!
For more information, contact our Member Services department at (877) 511-8062.
Billing Scams
From time to time, our members receive calls from scammers. Often they demand immediate payment over the phone even though your account is current. Even if a Sioux Valley employee calls you regarding your account they will never ask for payment information over the phone. If you ever have any doubt, hang up and call Sioux Valley Energy directly at (877) 511-8062 to confirm if your account is up to date.
Billing FAQs
You’ve got questions, we’ve got answers.
Assistance Programs
Brookings County
LIEAP, Low Income Energy Assistance Program - (800)-233-8503
Brookings County Welfare Office - (605) 696-8261
Brookings County Community Action - (605) 692-6391
Brookings County Salvation Army - (605) 219-8970
My Neighbor - (605) 691-3225
First Call for Help - 211