Sioux Valley Energy values the professional relationship we have with you as the contractor. This relationship helps us serve our members. We’ve developed this guide to help answer frequently asked questions and provide new information about our programs and services.
Contractor Guide
LET’S WORK COOPERATIVELY
Sioux Valley Energy’s mission is Serving Our Members. Always.
Key Contacts
For more information, contact Sioux Valley Energy by calling 800-234-1960.
Locates:
Dial 8-1-1 two business days before digging
Gopher State One Call (MN)
http://www.gopherstateonecall.org
South Dakota One Call (SD)
https://www.sdonecall.com/
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BEFORE DIGGING 811 is the national call-before-you-dig phone number. Anyone who plans to dig should call 811 or click https://call811.com before digging to request that the approximate location of buried utilities be marked with paint or flags so that you don’t unintentionally dig into an underground utility line. This call needs to be made two to three business days in advance of the planned digging.
PREPARATION IS THE KEY The best way to prepare to make the 811 call or the request on-line is to review the ticket format as shown to the right. Also, prior to calling, the proposed dig site must be marked with white paint, stakes or flags. This will assist the locators in knowing the area of the work and where to mark the lines. At the close of the call, a ticket number will be provided to you. This number is very important.
IN CASE OF EMERGENCY In the event that you smell natural gas while digging, or when entering a building, immediately leave the building. DO NOT turn lights on or off. Call 911 first, then call the utility company or the 811 Center. If you do not have power, see a downed power line, or any other situation that could cause imminent danger, call 911 or the utility company.
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