Sioux Valley Energy values the professional relationship we have with you as the contractor. This relationship helps us serve our members. We’ve developed this guide to help answer frequently asked questions and provide new information about our programs and services.
Contractor Guide
LET’S WORK COOPERATIVELY
Sioux Valley Energy’s mission is Serving Our Members. Always.
Image
BEFORE DIGGING 811 is the national call-before-you-dig phone number. Anyone who plans to dig should call 811 or click https://call811.com before digging to request that the approximate location of buried utilities be marked with paint or flags so that you don’t unintentionally dig into an underground utility line. This call needs to be made two to three business days in advance of the planned digging.
PREPARATION IS THE KEY The best way to prepare to make the 811 call or the request on-line is to review the ticket format as shown to the right. Also, prior to calling, the proposed dig site must be marked with white paint, stakes or flags. This will assist the locators in knowing the area of the work and where to mark the lines. At the close of the call, a ticket number will be provided to you. This number is very important.
IN CASE OF EMERGENCY In the event that you smell natural gas while digging, or when entering a building, immediately leave the building. DO NOT turn lights on or off. Call 911 first, then call the utility company or the 811 Center. If you do not have power, see a downed power line, or any other situation that could cause imminent danger, call 911 or the utility company.
Image
KEY CONTACTS
All departments can be reached by calling 800-234-1960.
New Residential/Commercial Services:
Contact Sioux Valley Energy’s Engineering Department at 1-800-234-1960
- Hours: 7:30 a.m. to 4:30 p.m., M-F
- Online forms: https://www.siouxvalleyenergy.com/new-construction-or-upgrade-service
Water Heater Sales/Program Rebates: Contact the Beneficial Electrification Department at 800-234-1960
Locates:
Dial 8-1-1 two business days before digging
Gopher State One Call (MN)
http://www.gopherstateonecall.org
South Dakota One Call (SD)
https://www.sdonecall.com/
Outages and Emergencies:
Call 9-1-1 first with any emergencies
Sioux Valley Energy 24-hour Dispatch: 800-234-1960 for outages
Beneficial Electrification:
Nathan Zimmerman, Manager of Beneficial Electrification
Reggie Gassman, Beneficial Electrification Specialist
Sheila Gross, Energy Services Specialist
Sarina Hanson, Beneficial Electrification Coordinator
Metering and Energy Services:
Jason Langford, Manager of Metering and Energy Services
Daren Hoffer, Metering Coordinator
Derek Bundesen, Metering Coordinator
Michael Uhing, Lead Journey Electrician
Derry Van Hofwegen, Lead Journey Electrician
Kim C. Hansen, Journey Electrician
Nick Smith, Journey Electrician
Colton Spader, Apprentice Electrician
Josh Kearin, Apprentice Electrician
Dana Foster, Customer Electrical Services Technician
Engineering and Operations:
Ted Smith, P.E., Vice President of Engineering & Operations
Chris Graff, P.E., Director of Operations
Chad Williams, Operations Manager
Tim Fey, Manager of Contractor Relations
Michele Nielson, P.E., Manager of Engineering
Andrew Chmela, System Engineer
Jim Kuyper, Lead Staking Engineer
Jason Sage, Lead Staking Engineer
Tim Schoolmeester, Staking Engineer
Terry Plecity, Staking Engineer
Ryan Gruber, Staking Engineer
Trevor Reif, Staking Engineer
Kim O’Farrell, Staking Engineer
Matt Seivert, Staking Engineer
Sam Berninzoni, Environmental Specialist
Angela Boughton, Lead Dispatcher/Engineering Coordinator
Public Relations:
Jay Buchholz, CKAE, Manager of Public Relations
Brandon Lane, Economic Development & Community Relations Executive
Image
