Serving Our Members Through Transparency

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Tim McCarthy
Sioux Valley Energy 
General Manager/
Chief Executive Officer

Each October, we recognize National Cooperative Month. While it may not be a national holiday, it is an important opportunity to celebrate the cooperative advantage – a business model built around you, the member. 

At Sioux Valley Energy, the cooperative advantage means more than providing electricity. It reflects our commitment to safe and reliable power, service excellence, concern for community, and transparency in all that we do. One of the ways we put that commitment into action is through clear and consistent member communication. 

As we prepare for changes to the rate structure for residential, rural residential, and general service members, we know those changes may affect members differently depending on how they use electricity. Beginning in January 2027, demand will be broken out as a separate charge on electric bills.

Demand is not a new cost, but it has historically been included within other billing components. Because this is an important change, we began communicating with members about it in February during our district meetings. Over the past eight-plus months, we have worked to share information as openly and clearly as possible. Our goal has been to give members time to better understand their energy use and demand, review available resources, and make adjustments if they choose before the new rate structure takes effect. 

To help make that easier, we created a dedicated webpage with demand-related resources: www.siouxvalleyenergy.com/electricdemand-charge. We know our members are busy, and there is a lot of information competing for your attention every day. That is why this webpage brings together the demand resources we have shared throughout the year by mail, email, social media, and other communications. There, members can find videos, articles, frequently asked questions, a demand rate comparison calculator, and more.

Visit the Demand page to review resources

In addition to the in-person informational sessions being held throughout our service territory, we also plan to host an online webinar in November or December. More details will be shared once they are finalized. 

Sioux Valley Energy remains committed to our values of responsible preparation, steady leadership, and continued stewardship. Through times of opportunity and times of challenge, our commitment remains the same: Serving Our Members. Always. It’s what we do. It’s how we live.

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